English - Ready for Business

Nie wieder sprachlos: „Ready for Business“, der interaktive Sprachtrainer auf DVD, bietet Ihnen durch neuste Technologien ein interaktives, abwechslungsreiches und personalisiertes Lernen. Werden Sie so schnell fit in Business English mit Ihren Partnern für das Business, Handelsblatt und WirtschaftsWoche, und dem Software- und Sprachen-Profi Auralog:

• 40 Übungsformen für rund 200 Lernstunden.
• Individuelle Arbeitsmodi inklusive Lernfortschrittsanalyse
• Vorbereitung auf die Prüfungen der Europäischen Sprachzertifi kate.
• Zusätzlich „Praxiswissen kompakt“ der nützliche Pocket-Guide für den englischsprachigen Geschäftsalltag
• Inklusive Headset für den schnellen und umfassenden Lernerfolg


Die DVD: Themen des interaktiven Sprachtrainers

1. Agreeing to meet
Deal with a business call. Assist the caller and take their name and number.
Arrange an appointment and respond to their questions.
2. Business calls
You make arrangements to have a stand at a trade fair. Explain your requirements in detail.
3. The company stand
Speak to a client at a trade fair. Detail the features of your product and convince the client of its merits. Arrange an appointment for a product demonstration.
4. Comparing products
Convince someone of the quality of your product.
5. Making a sale
You meet a client who would like to place an order. Discuss product type and price. Negotiate a discount. Come to an agreement regarding the delivery date.
6. Negotiating
Negotiate the specific details of an order. Convince your client to choose your product over that of your competitor.
7. Trouble with orders
Reply to a dissatisfied customer. Apologise for problems and try to find a
compromise.
8. Aftersales service
Deal with an angry customer. Attempt to find solutions to their problems. Arrange assistance.
9. Organising accommodation
A client would like to pay your company a visit. Give advice on where to stay and leisure activities. Ask for details of the trip.
10. Welcoming visitors
Ask practical questions about a client’s visit. Propose various leisure activities to be included in the visitor’s itinerary.
11. Job search
Organise your job search. Train your oral skills in front of a human resources manager. Negotiate the terms of your contract.
12. Starting a new job
First day at a new job. Signing the contract, settling into your office, meeting your colleagues. Talking business.


Das Extra: Praxiswissen kompakt Themen ‹Inhaltsverzeichnis›

Chapter 1: Successful Telephoning
Key Vocabulary
Getting started
Messages
Problems
Customer Service
Arrangements
Checking & Closing
The Telephone Alphabet

Chapter 2: Successful Socializing
Greeting People
Introductions
Small Talk
Business Visitors
Being Polite
Invitations
At The Restaurant
Food & Drink
Saying Goodbye

Chapter 3: Successful Negotiating
Key vocabulary
Giving opinions
Interrupting
Clarifying
Asking questions
Making proposals
‹Dis›Agreeing
Bargaining
Summarizing

Chapter 4: Successful Meetings
Key vocabulary
Calling a meeting
Getting started
Giving opinions
‹Dis›Agreeing
Leading Meetings
Asking Questions
Taking Decisions
Ending Meetings


Systemvoraussetzungen:

Minimale Systemvoraussetzungen
IBM-PC oder kompatibler PC: 700 MHz Prozessor, Windows® 98, Millennium, 2000, XP oder VISTA 32/64 Bits, 128 MB RAM, 80 MB freier Festplattenspeicherplatz, Grafikkarte mit einer Auflösung von 800x600 Pixeln und 65.536 Farben ‹16 Bits›, DVD-ROM-Laufwerk, Windows®-kompatible 16-Bit-Soundkarte, Mikrofon und Lautsprecher bzw. Headset.

Empfohlene Konfiguration
IBM-PC oder kompatibler PC: 1,5 GHz Prozessor, Windows® 98, Millennium, 2000, XP oder VISTA 32/64 Bits, 128 MB RAM ‹512 MB für VISTA›, 110 MB freier Festplattenspeicherplatz, Grafikkarte mit einer Auflösung von 1024x768 Pixeln und 16 Mio. Farben ‹24 Bits›, DVD-ROM-Laufwerk, Windows®-kompatible 16-Bit-Soundkarte, Mikrofon und Lautsprecher bzw. Headset, Internetzugang.

Artikelnummer: HB 8008        89,95 €